Refund Policy

30-day money-back guarantee

If you buy Tethered on this website and you are not happy, email us within 30 days of your initial purchase. We will refund the subscription charges billed during those 30 days and cancel the subscription so it does not renew.

That includes a paid trial and any plan charge that bills inside the same 30 days. The refund is the full amount charged for those payments, including tax collected at checkout. It goes back to the original payment method.

One plan covers both partners. A refund ends access for both of you.

How to request a refund

Email support@usetethered.com from the email on your Tethered account and include:

• The email or phone number on the account
• The approximate purchase date
• Whether you bought on the website, the App Store, or Google Play

We will reply by email. After we issue a website refund, your bank or card network usually posts the credit within 5–10 business days.

Canceling is separate from a refund

Canceling stops the next renewal. It does not refund a charge that has already been made. To get money back under this guarantee, email us within 30 days of the initial website purchase.

Website subscriptions renew until you cancel. Manage a website subscription from Billing in your Tethered web account, then cancel in the billing portal before the renewal date. If a free trial has not been charged yet, cancel before it ends and you will not be billed.

After 30 days

Charges billed more than 30 days after the initial website purchase are not refunded under this guarantee. Cancel before the renewal date to avoid the next charge. Each new website subscription has its own 30-day window, starting on the date of that purchase.

Your legal rights

This policy does not limit rights you have under the laws where you live. Where those laws require a refund, we will honor that requirement.

Contact

Kazuo Corporation
support@usetethered.com